Shopping Cart
Our Company
Frequently Asked Questions
 



   
If your question isn't answered here, please call 910.352.2740



 

 

Do you ship to PO Boxes?
Yes, we do. If your address is a PO Box within the United States then we will ship your item(s) via US Mail. If your PO Box is outside of the United States then we will ship your order via USPS Express Mail International or FedEx International, at our discretion. We also ship to military addresses such as, FPO's and APO's. Theses ship via US Priority Mail..

 

Is ordering online secure?
Our Website uses 256-bit Secure Socket Layer Encryption in order to make sure your data is transmitted safely. This means that before your information is sent to us, it is encoded into a special format so that it is near impossible to intercept. At checkout you will  notice our Certificate Seal verifying that our site has been tested and  is secure. You can click on this logo and verify its authenticity.

 

What is your privacy policy?
We do not release your personal information to any third parties. We do not Spam, or send unsolicited bulk email, and your email will never be sold to any party. We believe that customer confidentiality is of utmost importance when doing business anywhere. Rest assured that ALL your information is safe with us.

 

Which Credit Cards or Debit Cards do you take?
Accepted credit cards are Discover, Visa, MasterCard, and American Express. We accept both credit and debit cards. At this time we DO accept the European Maestro Card.

 

How come you don't have any free trials?
99% of all "free trials" are not really "free". If they were free then why do they still ask you for your credit card information? Because after you get the "free sample", they will charge you the full price of the item within 30 days. Then each month they will keep charging your credit card and send you product you probably don't even want. This is how they make money.

 

What is your Shipping Policy?
We offer Standard, Two Day, and Next Day Shipping. Please specify your desired "Shipping" method at checkout.

 

How do I get the discounts you talk about on some of your products?
Simply click the "Order this Product" button to place an item into your shopping cart. Then click the green "+" button to increase the quantity of items in your cart. The new price will reflect your discount. Please be aware that the total price you see on the order confirmation page is what we will charge you for.

 

How do I track my order?
We will email you every time your order changes status. Most orders go through three phases: new order, card approved, and order shipped. When you first place your order it enters the "new status phase". Assuming your product is in stock, we charge your credit card and move your order to "card approved". Shortly after this phase, your product will be shipped out and you will receive additional information about your shipment.

 

Do you have a refund policy?
Yes. Please see our "Refunds" area on our website.

 

Are my purchases Taxed?
Certain purchases within NC are subject to tax. You will know if you are being taxed before you check out.

 

Do you ship internationally?
Yes we do, but bear in mind you are taking sole responsibility for the order once it leaves our country. Please see the Shipping Section (Non US) on the Home page.

 

Why should I purchase from you?
Fast shipment, in-stock product, great customer service, and low prices.

 

How can I get a hold of you?
The quickest and most effective method is to email us at sales@funkyrat.com. We will respond as soon as possible. However, you can also call us or mail us.

 

What kind of invoice will I receive?
The only invoice/receipt you will receive is the one you receive on the final page confirming your order. You should print this invoice for your records. You will also receive a copy of this receipt in your email.

 
 
..............................................................